Which shipping is offered

For USA / Canada Express shipping (UPS/DHL) within 2 to 3 days.

What do I have to do if the parcel is damaged?

In the very seldom case your parcel is visible damaged from outside get a confirmation from the carrier when they are in front of your door to deliver the parcel. And make pictures form the damage. Then send both to support@genertors.com. We do the rest and we try to resend you as quick as possible your purchase.